The ITIL® Managing Across the Lifecycle (MALC) qualification is a capstone qualification. It is the final required module which a candidate must take prior to achieving ITIL® Expert Level
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
- Introduction to IT Service Management Business and Managerial Issues
- Managing the Planning and Implementation of IT Service Management
- Management of Strategic Change
- Risk Management
- Understanding Organizational Challenges
- Service Assessment
- Understanding Complementary Industry Guidance.
In addition the training for this certification should include examination preparation, including a mock examination opportunity.
Examination Format:Multiple choice, scenario-based, gradient scored questions.
Number of Questions:8
Pass Score:28/40 or 70%.
Delivery:Online or Paper Based Examination through an Accredited Training Organization.
Exam Duration:Maximum ninety minutes for all candidates in their respective language (Candidates sitting the examination in a language other than their first language have a maximum of one hundred and twenty minutes and are allowed to use a dictionary).
Open/Closed Book:Closed Book
Training Adept is Authorized Training Provider
Materials- Adept is Authorized Courseware Provider
- Participation certificate with 24 hrs of PDU
- Exin Authorized Exam forITILManaging across the Life Cycle - AEC
Prerequisites: Candidates wishing to be trained and examined for this qualification must already hold the ITIL® Foundation 2011 Certificate in IT Service Management (2 credits from the Version 3 Foundation or Version 2 Foundation plus Bridge Certificate) and have obtained a further 15 credits (a total of at least 17 credits) as a minimum from a balanced selection of ITIL® Service Lifecycle or Service Capability qualifications.
Adept is the reputed Training Institute. Trainer Knowledge was great and the way he shared his practical experience was awesome.
It's a good experience in attending the training here in Adept. Got opportunity to get trained by a good trainer. Practical situations are discussed in group discussion which helps us to know the current issues and on how to overcome the same.
The instructors are very good and technically competent.
Thanks for the guidance and making me clear about the stages of ITIL, which helped me to pursue the right track. Thank You , adept and the IT department for the succussful completion of the exam.
Its really Fantastic while doing Scenario Discussion with Faculty and Team. Instead of focusing towards correct answer, discussing with Team on possible solutions and reasons for not correction options are really making us to wide our knowledge in ITIL. Faculty really had that much of patients and knowledge on every one's questions. Pleasant and interactive session in an good environment to do ITIL. Thanks to All!!
This is a great training workshop, and it substantially enriched my knowledge. I will try and implement the same in our company. It has also boosted my career profile. The instructor was very knowledgeable. The training program had the right balance of relevant theoretical inputs. It was well structured, researched, and documented. Anyone keen in specializing in IT Management must attend this course
Adept way of learning is exemplary. Methodology and Quality Faculty is highly appreciable and admirable. Kudos to the counselor for coordination and the way she is bringing people for class room training is awesome. Thanks to her otherwise I would not have completed the training.
Would like to add that it has been an exhilarating experience attending to the program of ITIL, what with the slides, discussions etc. which made the task much simpler and easier, which could not have happened without the help of Adept Technologies. Special thanks to Trainers, Mr. George, Mr. Chadha. You have been really very helpful in more than one ways - right from the day 1, in explaining the course, methodology and the route map till we received our certification. We wish to be associated with you in future as well, as and when the need arises.